Analysis and evidence-based findings on Alex Color Studio employee's Essay

Analysis and evidence-based findings on Alex Color Studio employee's relationship Conflict - Essay Example This approach is more concerned with how workplace relationships progress and how such conflicts can be predicted by examining underlying communication practices, quality of the existing relationships, employees satisfaction, career advancement and performance. Thus, relationship conflicts is a workplace is affected by poor communication strategies, lack of employee satisfactions due to pay or promotions, unavailability of career advancement chances, and the nature and quality of the relationships. The nature of conflicts in Axle Color Studio is mostly relationship conflicts as opposed to task conflicts. Alex and Jackie admitted of there being several cases of relationship conflicts despite their constant argue to their employees not to bring personal conflicts into the salon. The interview revealed that there have been many visible instances of relationship conflicts between staff members which cause strain on assistant-stylist relationship when we are understaffed with assistants. Much of the relationship conflicts identified by Alex and Jackie are traced to the stylists’ relationship outside the salon. Due to the fact that the salon has few employees, their relationship is more personal and thus, extends outside the salon and thus external conflicts are extended from outside the salon into the salon. Even though Alex and Jackie have tried to persuade their employees to avoid mixing outside issues with the salon issues relationship conflicts have continued to be inevitable in Axle Color Studio. Stylists in the salon agree that conflict in the salon has very negative energy as conflicts between two employees causes the other employees around them to become stressed out which causes the salon’s atmosphere to then become tense and unpleasant. Intensified conflicts results into an overworked staff and it can be translated into their clients too. A client getting an experience in a tense and an unwelcoming environment is not likely to

Firm Fixed Price Contract for Reno Municipality to outsource Essay

Firm Fixed Price Contract for Reno Municipality to outsource remittance operations for payment processing functions - Essay Example The agency shall also be in charge of customer service center and it should be equipped with a live customer phone number and interactive internet site for enabling the customer to request for service, bill questions, and provide solutions to issues that occur like emergencies. The customer center should operate for 24 hours having at least one personnel all the time. In case of emergency the customer service should have communicated directly to the municipality. The agency should ensure that the bill is provided to the customer within two working days after getting the billing data from the municipality. The agency should also give the municipality a payment verification at the last day of reporting phase. The reporting cycle is based on the calendar days, the first day will be the date that the municipality will provide the data. Based on the delivery, the agency will be in charge of reconciling all the account billings on a monthly basis and give proper reports to the municipality. The report should contain the number of financial transactions throughout the week and the amounts of currency they represent. Including this information, is the list of computer hardware and software that is used to process the products of the municipality. The contractual terms will be on a yearly basis and renewable up to five years but the municipality retains the right not to renew after the second year if the terms are breached. The agency is entitled to a 2% of the total revenue as a compensation for their services. The low performance of the agency will be penalized on up to 25% of their fee, including other professional misconduct. Excellent performance will receive an extra 2%of the gross revenue or a lump sum bonus of about fifty thousand dollars to be decided by the company. The preparation for the proposal shall involve bids in sealed envelopes or packages which are addressed to the specific office